Professionally Answer Every Call, and instantly get messages on call details.
With NearShore’s Message Taking service, our friendly, professional receptionists take your caller’s message and send it instantly to you via email or SMS. This allows you to see what is going on and provide you the opportunity to respond appropriately.
NearShore’s Solutions:
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NearShore Receptionists All of our receptionists are professionally trained, and with bilingual skill sets for answering options.
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24/7 live call answering We operate all day, every day, so we can answer your calls around the clock to ensure all customers are greeted in a professional manner.
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Company Name Calls are answered in your business name to ensure business continuity and a seamless experience for your customers.
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Instantly notified of messages Receive SMS and/or email messages sent instantly after each call, including caller details and the reason for their call.
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Forward Calls to Local Numbers Forward your existing business number to the free local number provided or upgrade to a toll-free number.
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No lock-in contract Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.
Let us manage your calls, so you can manage your business
You focus on your business and we will focus on professionally answering your calls, notifying you of messages, and being available to better your business communications.
Our Benefits
The NearShore Advantage
Fast Deployments
Our customers consistently provide us the feedback that the speed and ease of our deployments make us stand out from the competition. Your contact center and answering services can be up and running in minutes and days, not months, and you can easily scale as needed.
Ease of Use
NearShore’s Business Platforms were created with the business user in mind. They are easy to use, make changes, and intuitive enough that little or no technology training is required for your supervisors or compliance personnel.
Highly Talented and Professionally Trained
NearShore’s live agent answering service staff are continually trained on best-in-class call strategies, your processes and procedures and a goal of meeting your expectations. We never outsource, all of our agents are employees of NearShore Services.
No Contracts - Self-paced and Managed Growth
Our month-to-month subscription model allows you to pay only for the agents you need, when you need them, and on a monthly basis.
Secure, Reliable and Scalable
Nearshore successfully manages millions of customer interactions every month. These successful interactions are supported by our experienced agents, secure, reliable and highly flexible Communication Platform. Mitigating service disruption and providing maximum up-time.
Integrate Your Software
If you’re using a CRM system, calendar, or any other business software, we can seamlessly integrate it with our system to extend our services and help you get more done in the tools you already use.
Why NearShore?
We believe by offering proven business processes, data driven outcomes and talented agents as part of our services. Our business customers will realize the competitive advantage NearShore brings. To learn more about NearShore our Services, please click here to schedule a call and learn more.