Welcome to NearShore
Premier Contact Center and Answering Services, whatever your needs
Our prompt answering will ensure that your callers enjoy a seamless experience of business continuity. Our goal is to have you Focus on your business and trust that calls will be answered swiftly, leads will be nurtured and every customer experience has a great outcome
What we do
NearShore Services
Contact Center Solutions
Answering Services
About NearShore BPO
Shining a Light on Exceptional Call Center Experiences
At NearShore, we provide better customer service and sourcing options when it comes to running your business. We offer a variety of services that will help your business succeed—and making sure you are satisfied with our call center solutions is always our number one priority.
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Customer Satisfaction
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Professional Staffs
Our Vision
We aim to exceed customer expectations by listening intently, collaborate the possibilities, and deliver a plan to action that’s measurable.
Always keeping your success at the forefront of our work. “Your success is our success.” The NearShore expectation of every customer engagement.
Our Mission
Our vision is to be the premier outsourcing organization, delivering our brand of excellence in customer engagements and commitments to success. Our staff brings a positive and engaging mindset, that fosters professional growth, and a sense of accomplishment that delivers a positive customer experience. Always working forward, thinking forward and delivering our best. NearShore your business partner for success
Our Services
We work across multiple industries and business types
Our staff are highly trained in different industries and we have custom solutions for multiple sectors. We also work with a range of CRM software and scheduling systems for seamless personalized service.
Customer Service Centers
Real Estate & Property Management
Legal
IT, Technology & Communications
Sales Organizations
Healthcare
Financial Services
Marketing and Media
Get Started
Customer Care, Crafted with Excellence
Our team is standing by and ready to work with you to deliver the premier customer experience that your clients deserve.
To get started please click on the Get Started link and we look forward to working together.
Our Benefits
The NearShore Advantage
Fast Deployments
Our customers consistently provide us the feedback that the speed and ease of our deployments make us stand out from the competition. Your contact center and answering services can be up and running in minutes and days, not months, and you can easily scale as needed.
Ease of Use
NearShore’s Business Platforms were created with the business user in mind. They are easy to use, make changes, and intuitive enough that little or no technology training is required for your supervisors or compliance personnel.
Highly Talented and Professionally Trained
NearShore’s live agent answering service staff are continually trained on best-in-class call strategies, your processes and procedures and a goal of meeting your expectations. We never outsource, all of our agents are employees of NearShore Services.
No Contracts - Self-paced and Managed Growth
Our month-to-month subscription model allows you to pay only for the agents you need, when you need them, and on a monthly basis.
Secure, Reliable and Scalable
Nearshore successfully manages millions of customer interactions every month. These successful interactions are supported by our experienced agents, secure, reliable and highly flexible Communication Platform. Mitigating service disruption and providing maximum up-time.
Integrate Your Software
If you’re using a CRM system, calendar, or any other business software, we can seamlessly integrate it with our system to extend our services and help you get more done in the tools you already use.
Why NearShore?
We believe by offering proven business processes, data driven outcomes and talented agents as part of our services. Our business customers will realize the competitive advantage NearShore brings. To learn more about NearShore our Services, please click here to schedule a call and learn more.